Collection Booster is the only Artificial Intelligence solution that facilitates a tailor-made collection strategy for our customers and guarantees an improvement in their business results. Hocelot has developed a technology which is capable of analyzing each file in real time, making a 360º profile incorporating updated information from more than 3,000,000 websites.
why
Usually, companies use traditional tools to manage their recovery process, which provide limited results by having only static and mainly statistical information.
The employee has the knowledge and, thanks to Hocelot, companies are able to manage this knowledge in an objective and applicable way to their different recovery strategies.
Coffee for all does not work, Collection Booster helps defining a specific collection action for each file, based on its behavior and social-economic profile.
benefits
01
You will collect more, cheaper and faster.
02
You will increase your recovery effectiveness and efficiency, reducing operating costs from the first dataset analyzed.
03
You will release provisions by recovering your debt faster and improve your company's income statement from the first month.
how
Collection Booster provides a defined strategy to maximize the results of the collections actions, specific to each file, based on two scores or scorings: one of contactability and another of collectability.
This knowledge, applied to the client’s needs in collection management, offers 2 main improvements:
+ Improvement of collection effectiveness.
+ Improvement in collection efficiency.
CONTACTABILITY MODEL
Aimed at determining the degree of effort to be made with each file and the most effective way to contact each of them.
COLLECTABILITY MODEL
This model offers a score with the probability of debt collection for each file.
As a combination os these scores, Collection Booster provides a collection strategy that helps the client determine several areas of action to implement different collection strategies. These strategies provide levers of efficiency and effectiveness in the processes for each of their products and specific to each maturity period.
It does not require technical integration and it is possible to obtain results through a simple secure file exchange, via SFTP.
We always ensure the best support during production and quarterly calibration of the models.
QUADRANT III
- RELUCTANT CLIENTS:
- – BAU management
- – Prices and terms additional efforts
QUADRANT I
- MANAGEMENT PRIORITY CLIENTS
- – BAU management
- – Location additional efforts
QUADRANT IV
- UNREACHABLE CLIENTS
- – Collection channel change with Success KPI for cost/benefit analysis
- – Cost reduction through account outsourcing and high jump judiciousness
- – Portfolio sale
QUADRANT II
- HIGH SCORE CLIENTS AND LOCALIZATION DIFFICULTIES: SELF-HEALING
- – BAU Management
- – Targeted delivery in CNT
QUADRANT III
- RELUCTANT CLIENTS
- – BAU management
- – Prices and terms additional efforts
CONTACTABILITY SCORE
COLLECTION SCORE
QUADRANT I
- MANAGEMENT PRIORITY CLIENTS
- – BAU management
- – Location additional efforts
CONTACTABILITY SCORE
COLLECTION SCORE
QUADRANT IV
- UNREACHABLE CLIENTS
- – Collection channel change with Success KPI for cost/benefit analysis
- – Cost reduction through account outsourcing and high jump judiciousness
- – Portfolio sale
CONTACTABILITY SCORE
COLLECTION SCORE
QUADRANT II
- HIGH SCORE CLIENTS AND LOCALIZATION DIFFICULTIES: SELF-HEALING
- – BAU Management
- – Targeted delivery in CNT
CONTACTABILITY SCORE
COLLECTION SCORE
profitability
Using Collection Booster guarantees improvements in the profitability of the client’s portfolio from the first file analyzed and onward.
We ensure an improvement in the client’s results from the first moment, which is why hiring Collection Booster is synonymous with guaranteed profitability.
results
Effectiveness: 48% improvement in your recovery effectiveness, due to the optimization of your efforts.
Efficiency: 23%, due to the operating costs reduction.
In addition to an improvement in the reduction of IFRS 9 provisions by 7%.
HOW COMPANIES TRADITIONALLY OPERATE IN TERMS OF COLLECTION:
The collection strategy is based on experience accumulated in the past without taking into account additional objective, updated and specific information of each file.
You feel that collection management is too dependent on external factors and you need a better understanding of your client.
Files increase and you feel that you have tried everything and there is no improvement.
